YOUR QUESTIONS OUR ANSWERS

Yes. VIRELLES offers free worldwide shipping on all orders.

We ship internationally to supported destinations worldwide.

Delivery time varies depending on destination and local carrier service.

Tracking information will be emailed to you once your order has been dispatched.

Please allow additional time for carrier scans. If tracking remains unchanged, contact our customer care team.

Eligible items may be returned within 30 days according to our returns policy.

Contact our customer care team with your order information before sending any item back.

Approved refunds are processed after the returned item has been received and inspected.

Where stock is available, our team can help you arrange an eligible exchange.

Return shipping conditions depend on the reason for return and your location. Please contact us for instructions.

Available sizes are shown on each product page and may vary by style.

Please refer to the size information provided on the product page before ordering.

Fit may vary by design. We recommend checking each product's size information and measurements.

Material information is listed in the description of each individual product.

Please follow the care instructions provided with the product and on its product page.

Available secure payment options are displayed at checkout.

Payments are processed through secure Shopify-compatible payment services.

The currency shown at checkout depends on your store and payment configuration.

Please contact us as quickly as possible. Once an order has entered fulfillment, changes may no longer be possible.

Available promotions and discount codes will be announced through VIRELLES or shown during eligible campaigns.